Get in Touch
Contact Our Support Team
We're here to help with any questions or issues you have with NEET PYQ.
📧 Send EmailHow to Get Help Faster
To help us assist you more effectively, please include the following information in your email:
- Account Email: The email address your account is registered under
- Device Information: Android or iOS, device model, and OS version
- App Version: Current version of NEET PYQ you're using
- Description: Clear, detailed description of your issue
- Screenshots: Visual proof of the issue (if applicable)
- Error Messages: Any error messages you're seeing
Common Support Topics
🔐 Login & 2FA Issues
Not receiving your SMS OTP? Lost access to your authenticator app? Let us know and we'll help you regain access to your account securely.
💳 Subscription & Payment
Payment went through but your account still shows the trial banner? Need a refund or invoice? Include your payment reference so we can look it up quickly.
📎 Paper Upload Issues
Uploaded PDF stuck processing, or questions extracted incorrectly? Tell us the paper name and roughly when you uploaded it.
📊 Score or Data Discrepancies
See something wrong in your mock test results, mistake book, or dashboard stats? Let us know which attempt and we'll investigate.